Refund and Returns Policy

 

 

 Shipping and Delivery Information

To ensure the process is done timely, please enter your shipping and billing information without non-English characters or emojis. Orders typically ship within 1-7 business days. Once your order ships, you will receive a separate email with your tracking information. The estimated delivery date is typically 7-21 business days from when the order shipped.

International Customs & Duties

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.

Shipping Fees

Shipping fees are non-refundable.

We only accept inquiries for items purchased from tiffanyaluna.com.

ALL SALES FINAL!

Due to limited available quantities, we can only offer a return for items that are received damaged.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined.

Items must be unused, in their original condition with tags attached.